Ke Arah Pensijilan ISO 9001:2015 & ISO/IEC 27001:2022

Explore Features

Digital Patient Profile

e-KYC verified identity with secure medical records

Appointment & Visit History

Complete medical timeline and consultation records

Diagnosis & Treatment Summary

Organized health records with ICD-10 codes

Lab Results

PDF downloads with trend visualization

Prescriptions & Medication

Digital prescription management and history

Corporate Medical Benefits

View benefit packages and coverage details

Wallet Balance

Corporate and personal wallet integration

Security & Privacy

PDPA-compliant data protection and encryption

Consent-Based Record Sharing

Privacy-controlled health information sharing

Multi-Clinic Access

Unified access with proper permissions

Yearly Tax Statement (LHDN)

Medical expenses summary for tax filing

Appointment Booking & Tele Consultation

Book appointments and access tele consultation

Mindfulness & Well-Being

Mental and emotional health support tools

Family Wallet

Manage healthcare for your loved ones

Rewards

Get rewarded for healthy behaviour

Digital Consultation Workflow

Complaints → Diagnosis → Treatment → Prescriptions

ICD-10 Tagging

Standardized diagnosis coding system

Integrated Lab Results

BP/Pathlab integration and reporting

Digital Prescriptions

Electronic prescription management system

Corporate Eligibility Check

Real-time benefit verification

Instant Payment via Corporate Wallet

Direct settlement without delays

Itemised Billing

Detailed billing breakdown and transparency

Audit Trail & Access Control

Complete security logging and compliance

Clinic Performance Dashboard

Business analytics and insights

Pharmacy & Lab Connectivity

Connected care ecosystem

Multi-User Access Control

Role-based access

PDPA-Compliant Data Protection

Healthcare-grade data handling

Automated Tax Relief Categorisation

Smart categorisation for patient tax relief

Full Insights Dashboard (AI-Powered)

Advanced analytics for clinics and authorities

Full Clinic Management System

An all-in-one clinic operating platform

High-Level Security & Legal Compliance

Built to national standards

Healix Pharmacy Integrated System

Seamless clinic–pharmacy integration

Who We Serve

Primary Care

Built for modern primary care.

Primary Care

Your health. In one place.

Healthcare is changing. Patients expect more connected experiences, clinicians need faster access to information, and practices require better tools to manage growing demands. Healix brings together clinical workflows, patient engagement, laboratory connectivity, operational insights, and health records into a single ecosystem designed to help providers deliver better care.

Whether caring for a patient in the clinic, remotely, or as part of a broader healthcare journey, Healix helps primary care teams stay connected to the information that matters most.

Transformation

Laboratory. Like you've never experienced before.

From test ordering to result delivery, Healix transforms the laboratory experience by connecting clinics, patients, and laboratories through a single digital workflow. By partnering with Premier Integrated Labs, one of Malaysia's leading diagnostic laboratory networks, Healix enables participating healthcare providers to order tests digitally, receive results faster, reduce paperwork, and improve continuity of care.

Laboratory results are securely delivered through the Healix ecosystem, making it easier for clinicians to review investigations, compare historical results, and support informed clinical decisions.

Order tests digitally Results delivered seamlessly Connected to patient records
Clinical Care & Patient Journey

The complete care experience.

This chapter focuses on everything related to clinical work and patient interaction inside the clinic.

One Individual, One Record.

A unified medical record that follows patients across visits and participating providers.

Medical reports, whenever you need them.

Access your medical information anytime through the Healix app. Patients can securely view consultation records, medications, immunizations, allergies, laboratory results, imaging reports, referral letters, and more from a single account.

As healthcare providers join the Healix ecosystem, health records become more connected and accessible, helping patients better understand their health history and make informed decisions about their care.

View laboratory reports as soon as participating providers release them. Patients can review results, compare historical reports, and better understand changes in their health over time.
Whether seeking treatment at another clinic, travelling, or obtaining a second opinion, patients can access important health information without relying on printed documents.
Patients can receive notifications when new laboratory results, consultation notes, prescriptions, referral letters, or medical documents become available within the Healix ecosystem.

Smarter consultations.

Streamlined tools for everyday clinic workflow.

More time for patients.

Healix simplifies consultation workflows by bringing patient registration, clinical documentation, prescriptions, certificates, and follow-up planning into one streamlined experience.

Digital registration reduces waiting time while improving data accuracy.
Create structured consultation notes using standardised templates designed for everyday clinical practice.
Issue prescriptions, medical certificates, referrals, and follow-up appointments without switching systems.
Spend less time on paperwork and more time caring for patients.
Every consultation automatically becomes part of the patient's longitudinal health record.

Integrated diagnostics.

Connected laboratory and imaging workflow for faster clinical decisions.

Laboratory integration from consultation to result.

Healix connects clinics directly with participating laboratory partners, creating a seamless diagnostic workflow from test ordering to result review.

Submit laboratory investigations electronically during consultation.
Receive laboratory reports digitally as soon as participating laboratories release them.
Review previous investigations alongside current results to identify trends over time.
Laboratory reports are automatically linked to each patient's medical record.
Easy access communication to diagnostic team with live chat features.

Connected care network.

Extend care beyond the clinic.

Care beyond your clinic.

Healthcare continues long after a consultation ends. Healix connects clinics with patients, laboratories, pharmacies, wellness services, and future hospital partners to support continuity of care.

Patients can choose to share health information with participating providers through consent-based access.
Support smoother referrals between healthcare providers while maintaining continuity of medical information.
Continue patient engagement through follow-up appointments, reminders, and remote care services.
Clinics become part of a wider digital healthcare network designed to improve patient outcomes.
Support long-term relationships between providers and patients throughout the healthcare journey.
Clinic Operations & Financial Flow

Run your clinic like a modern business.

Focus more on operations, revenue, and daily clinic efficiency.

Clinic operations management.

Tools to manage daily clinic performance.

Run your clinic with confidence.

Healix provides operational tools that help clinics improve efficiency, reduce waiting time, and manage daily activities from one platform.

Organise appointments while reducing scheduling conflicts.
Monitor patient flow and improve waiting room efficiency.
Track consultations, patient numbers, and clinic activities in real time.
Shorter waiting times contribute to improved patient satisfaction.

Billing & payments.

Simplified financial workflow for clinics.

Simplify every transaction.

Manage consultation charges, invoices, payments, and financial records through one connected billing system.

Create accurate digital invoices during or after consultations.
Support multiple payment methods through one integrated workflow.
Spend less time reconciling payments and more time focusing on patient care.
Patients receive clear and accessible payment records.
Integrated consultation and billing information help improve financial accuracy.

Wallet system.

A flexible financial layer for clinic transactions.

Healthcare payments made easier.

Healix Wallet simplifies healthcare payments for both clinics and patients by providing a secure digital payment experience.

Reduce waiting time by enabling quick digital payments.
Allow patients or organisations to utilise prepaid healthcare balances where applicable.
Wallet transactions integrate directly with consultation billing and financial reporting.
Track wallet balances and transaction history in one place.
Designed to support new payment models across the Healix ecosystem.

Claims management.

Designed for corporate and panel healthcare networks.

Claims without complexity.

Healix simplifies claim management for clinics participating in corporate healthcare programmes and panel networks.

Confirm patient coverage before consultation.
Reduce paperwork with electronic claim submissions.
Monitor claim status from submission through approval.
Generate reports for employers and healthcare benefit providers.
Reduce processing delays and administrative workload with Corporate Wallet.

Corporate & panel care.

Manage corporate healthcare patients efficiently.

Supporting corporate healthcare.

Manage corporate healthcare programmes from one connected platform while improving the experience for employers, clinics, and employees.

Understand healthcare usage across corporate clients.
Quickly verify corporate healthcare benefits.
Support multiple organisations from one clinic platform.
Connected Health Ecosystem

Expanding beyond the clinic.

This chapter connects clinics to the wider Healix ecosystem (patients, pharmacies, labs, hospitals, wellness).

Telehealth enablement.

Care beyond physical visits.

Care beyond the consultation room.

Teleconsultation allows clinics to extend care beyond physical visits while maintaining continuity for patients.

Provide secure virtual consultations when appropriate.
Maintain regular contact between scheduled visits.
Support treatment without requiring unnecessary clinic visits.
Offer more convenient care options for both patients and providers.

Pharmacy & prescription flow.

Connected medication journey.

Connected medication management.

Healix streamlines the prescription journey by connecting clinics and pharmacies through digital workflows.

Generate and manage prescriptions digitally.
Review prescription history within patient records.
Support ongoing medication management between visits.
Enable integration with participating pharmacy partners for easy procurement.
Digital workflows help improve clarity and reduce manual mistakes.

Data & clinical insights.

Understand your clinic performance.

Insights that drive better decisions.

Understand clinic performance through real-time operational and financial insights.

Track consultation volumes and patient demographics.
Review revenue, service utilisation, and operational efficiency.
Visualise workload across clinicians and services.
Use actionable insights to improve clinic operations.
Make informed decisions using connected healthcare data.
Contribute to PARAMOUNT National Healthcare Operation Centre for national aggregate and health monitoring nationwide.

Security & compliance.

Trusted healthcare infrastructure.

Built for trusted healthcare operations.

Security and compliance are built into every layer of Healix, so clinics can operate with confidence and patients can trust how their information is handled.

Data is encrypted during transmission and storage, keeping healthcare information protected across the Healix ecosystem.
Access is governed by role, and patients control who can view their records through permission-based sharing.
Detailed activity logs and access tracking support regulatory and operational requirements.
Key Capabilities

Everything your clinic needs, in one place.

This chapter connects clinics to the wider Healix ecosystem (patients, pharmacies, labs, hospitals, wellness).

ICD-11 Diagnosis & Structured Records.

Standardised diagnosis tagging improves clarity, reporting, and compliance.

Clinic Dashboard & Performance Insights.

Track visits, revenue, utilisation, and trends at a glance.

Corporate Coverage & Eligibility Check.

Verify employee medical benefits in real time before treatment, so no disputes later.

Who it's for

Healix is suitable for:

GP Clinics

General practice clinics of any size.

Specialist Clinics

Specialised medical practices.

Multi-branch Clinics

Clinic networks & chains.

Corporate Panel Clinics

Corporate healthcare partners.

Private Medical Centres

Private healthcare facilities.

Government Clinics

Outpatient treatment, maternal and child care, mental health, and many others.

Privacy & Security

Built for trusted healthcare operations.

Privacy is fundamental to healthcare. Healix is designed to help patients understand, manage, and control how their health information is shared.

Encryption

Data protected everywhere

Encryption

Data is encrypted during transmission and storage, helping ensure healthcare information remains protected across the Healix ecosystem.

Consent

Patient-controlled sharing

Consent

Patients maintain control over who can access their records through permission-based sharing and transparent consent management.

Access

Role-based control

Access

Access to information is governed by role, so each member of the clinic team sees only what their responsibilities require.

Audit

Full activity tracking

Audit

Detailed activity logs, access tracking, and governance controls support healthcare organisations in meeting regulatory and operational requirements.

Identity

Secure clinic verification

Identity

e-KYC verification helps confirm user identity and supports trusted interactions between patients and healthcare providers.

Infrastructure

Built for reliability

Infrastructure

Cloud-based architecture, disaster recovery planning, and continuous monitoring help keep Healix available when healthcare providers need it most.

Beyond the consultation room

Explore Healix.

Discover how Healix is transforming healthcare, wellness, and patient outcomes beyond the consultation room.

Child Safety

Real-time visibility.
Full parental control.

Keep a close eye on your child's health records, vaccinations, appointments, and wellbeing — all in one connected family account.

Learn more

Medical Research

Turning health data
into better care.

Healix supports population health initiatives and healthcare research programs that use aggregated, de-identified data to improve treatment outcomes and advance medical knowledge.

HealixFit

Wellness that
inspires action.

HealixFit encourages healthier lifestyles through activity tracking, personalised wellness challenges, rewards programs, and preventive health goals.

Learn more
Healix Clinic

The operating system for modern clinics.

Healix Primary Care is not just software. It is your clinic operating system for connected healthcare.

Built in Malaysia, for Malaysian healthcare.

Focus on treating patients. Let Healix run the system.

Get started