Ke Arah Pensijilan ISO 9001:2015 & ISO/IEC 27001:2022

Explore Features

Digital Patient Profile

e-KYC verified identity with secure medical records

Appointment & Visit History

Complete medical timeline and consultation records

Diagnosis & Treatment Summary

Organized health records with ICD-10 codes

Lab Results

PDF downloads with trend visualization

Prescriptions & Medication

Digital prescription management and history

Corporate Medical Benefits

View benefit packages and coverage details

Wallet Balance

Corporate and personal wallet integration

Security & Privacy

PDPA-compliant data protection and encryption

Consent-Based Record Sharing

Privacy-controlled health information sharing

Multi-Clinic Access

Unified access with proper permissions

Yearly Tax Statement (LHDN)

Medical expenses summary for tax filing

Appointment Booking & Tele Consultation

Book appointments and access tele consultation

Mindfulness & Well-Being

Mental and emotional health support tools

Family Wallet

Manage healthcare for your loved ones

Rewards

Get rewarded for healthy behaviour

Digital Consultation Workflow

Complaints → Diagnosis → Treatment → Prescriptions

ICD-10 Tagging

Standardized diagnosis coding system

Integrated Lab Results

BP/Pathlab integration and reporting

Digital Prescriptions

Electronic prescription management system

Corporate Eligibility Check

Real-time benefit verification

Instant Payment via Corporate Wallet

Direct settlement without delays

Itemised Billing

Detailed billing breakdown and transparency

Audit Trail & Access Control

Complete security logging and compliance

Clinic Performance Dashboard

Business analytics and insights

Pharmacy & Lab Connectivity

Connected care ecosystem

Multi-User Access Control

Role-based access

PDPA-Compliant Data Protection

Healthcare-grade data handling

Automated Tax Relief Categorisation

Smart categorisation for patient tax relief

Full Insights Dashboard (AI-Powered)

Advanced analytics for clinics and authorities

Full Clinic Management System

An all-in-one clinic operating platform

High-Level Security & Legal Compliance

Built to national standards

Healix Pharmacy Integrated System

Seamless clinic–pharmacy integration

ISO Certification 13 April 2026

Towards ISO 9001 & ISO/IEC 27001: Strengthening Security, Quality, and Trust

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Strengthening Security and Quality at PARAMOUNT Healthcare

At PARAMOUNT Healthcare, security, quality, and trust are central to everything we do. As the healthcare environment continues to evolve, we recognise the importance of managing our operations and information responsibly, securely, and in line with international best practices.

As part of our Security and Compliance initiative, PARAMOUNT Healthcare has embarked on an accreditation journey towards ISO 9001:2015 and ISO/IEC 27001:2022. These globally recognised standards focus on quality management and information security, supporting consistent service delivery while safeguarding sensitive information.

Why This Matters

ISO 9001 strengthens how we manage processes, improve service quality, and drive continual improvement.

ISO/IEC 27001 provides a structured framework to manage information security risks and protect data confidentiality, integrity, and availability.

Together, these standards help reinforce strong governance, accountability, and resilience across our organisation.

Benefits to Our Users

  • Stronger protection of information through structured security practices
  • More consistent and reliable services supported by clearly defined processes
  • Greater confidence and trust in how we manage quality and security

Benefits to Management and the Organisation

  • Improved visibility and control over operational and information security risks
  • Greater efficiency through standardised and well-governed processes
  • Enhanced readiness for regulatory requirements, audits, and future growth
  • Increased stakeholder and partner confidence

Looking Ahead

Pursuing ISO 9001 and ISO/IEC 27001 reflects PARAMOUNT Healthcare's long-term commitment to quality, information security, and continuous improvement. This initiative supports our goal of building a resilient and trustworthy healthcare organisation — today and into the future.